Policies
Cancellation/No Show Policy
We encourage you to communicate with your therapist 48-hours prior your appointment if you are coming down with a cold/flu/COVID symptoms or have an active rash. This allows your therapist to help decide whether it is best to cancel/reschedule your appointment. 48-hours prior your appointment, you will receive an email reminder which is a good time to check in with yourself to assess this.
On the day prior treatment, you will receive an additional text with a code to our door.
For Late cancellations (24 hours prior appointment), you will be charged half the fee of the appointment length. For a No Show, you will be charged the full fee of the appointment length.
Of course if your plans change, as much time’s notice is appreciated.Alcohol and Tobacco Request & Policy
Please do not consume alcohol prior to treatment. Combining treatment with alcohol only increases the toxic load on the body. It also desensitizes a person to pain, and clouds judgment.
Please refrain from smoking the day of your treatment. Smoking masks the client’s ability to feel tensions and agitations through the body and mind, therefore creating false feedback for both the client and therapist to release areas that may be contributing to feelings of anxiety, agitation, or depression to name a few.
Should you arrive having consumed alcohol or partaken in tobacco use, no treatment will be given and half the fee of the session will be charged.Scent Free Policy
We request you to refrain from use of perfume or cologne on your day of treatment as these scents can be very strong for practitioners and other clients who also need our services. If you feel the need for these scents, please bring with you and utilize after your treatment and when you have left the facility. This is very much appreciated.